Information you choose to provide
When you enquire, you may provide your name, phone number, email address, suburb, property details, photographs and a description of the mould concern. Provide only information relevant to your enquiry. Avoid including sensitive personal information in the free-text message.
How enquiries are sent
Where direct online submission is available, the quote popup sends the details and attachments you choose to our hosting provider, Netlify, for enquiry handling. We use this information to respond and discuss the requested service. Only attach property information relevant to your enquiry. Avoid photos that include people, identification documents or unrelated private details.
Where a form opens an email draft, the website does not submit that draft to an enquiry database. You review it and decide whether to send it from your email application. Your email provider handles the message according to its own practices. Information you send by email or provide by phone is used to respond and discuss the requested service.
Third-party content and connection data
Embedded Google Maps showing our location are included on this website. Loading a map connects your browser to Google and can share connection details such as your IP address. Google may use cookies or other browser storage under its own policies and your account or browser settings.
Some property images are requested from the original website host. The website hosting provider and external content providers may process request information, such as IP addresses, browser details and requested pages, to deliver content and maintain their services.
Cookies and browser settings
This site does not include a custom advertising or analytics script. Hosting, access controls and embedded third-party content may use cookies. You can manage cookies through your browser and review the policies of the relevant providers. Blocking third-party content may prevent maps from displaying.
Privacy questions and corrections
Contact us if you have a privacy concern or need to ask about information you have provided, including a request to correct it. Explain the enquiry and what you would like us to review. Do not send identification documents unless a suitable verification process has been arranged.
Policy updates
We may update this policy when the website or its information-handling features change. The current version will be published at this URL.
Contact us
For questions, email info@yourlocalmouldremoval.com.au or call (02) 9158 6704.